444 Beach Farm Circle, Highland, MI 48356  |  248-887-2218  |   www.highlandlibrary.info

 

 

Curbside Pickup 

 

We're excited to be able to offer curbside service for picking up materials!

 

Curbside is available Monday - Thursday 11:00am to 7:00pm, and Friday - Saturday 11:00am to 4:00pm.

Please have your library card number ready when you arrive.

 

 

 

 

1. Place your hold:

Give us a call at 248-887-2218 with the items you’re looking for.

You can also place your own holds online.

 

2. Receive your hold-available notification:

You'll receive your normal hold-available notification by phone, email, or text.

 

3. Visit the library to pick up your hold (please have your library card number ready):

Curbside is available Monday through Thursday 11:00am to 7:00pm, and Friday - Saturday 11:00am to 4:00pm.

Please drive up to the front of the library.  You will find 2 numbered parking spots along the covered walkway heading to the front door. 

Pick an empty numbered spot and park.

 

4. Give us a call:

 Give us a call and give us your library card number when you arrive, tell us which spot you are in, and we’ll drop off your items on the corresponding chair.  To maintain social distancing, we ask that you stay in your vehicle until after we leave the area.  In an effort to reduce traffic congestion, we also ask that you pull away from the parking slot before going through your items.

 


FAQs
What if I don’t have a mobile phone?
In that case, you’ll have to get our attention at the windows along the walkway near the front door to let us know you’ve arrived and indicate which spot you’re in.

Can I send someone else to pick up my holds?
If you plan on sending someone else to pick up your holds, please make sure they bring your card with them so we can allow them to pick up your items when they show up.

What if I forget to pick up my items?
Anything that is not picked up within your 5-day hold period will be placed back on the shelf.  Please place another hold by contacting us or by yourself online.


Call 248-887-2218 to place holds or for more information.