444 Beach Farm Circle, Highland, MI 48356  |  248-887-2218  |   www.highlandlibrary.info

 

 

Curbside Pickup 

 

We are able to provide you materials with Curbside service at the Library.

 

You can also pick up take-and-make crafts/kits that you've signed up for.

Pull up to the front of the building and give us a call.

Let us know if you are here to pick up a youth, teen or adult kit.

 

Curbside is available during the Library's regular open hours.

Please have your library card number ready when you arrive.

Call 248-887-2218, ext 5 for pickup when you are in the front spot.

 

NEW: Direct Number for Curbside Pickup: (248) 769 - 7127

Save the curbside # in your phone and save time!  Call this direct line when you arrive for curbside pickup and bypass having to go through the Main Menu.

 

 

 

1. Place your hold:

Give us a call at 248-887-2218 with the items you’re looking for.

You can also place your own holds online.

 

2. Receive your hold-available notification:

You'll receive your normal hold-available notification by phone, email, or text.

 

3. Visit the library to pick up your hold (please have your library card number ready):

Curbside is available during the library's regular open hours.

Please drive up to the front of the library.  You will find 1 numbered parking spot along the covered walkway heading to the front door. 

Please wait your turn to get to numbered spot number 1 before you call for pickup.

 

4. Give us a call at 248-887-2218 ext 5:

 Give us a call and give us your library card number when you have arrived and parked, and we’ll drop off your items on the chair.  To maintain social distancing, we ask that you stay in your vehicle until after we leave the area.  In an effort to reduce traffic congestion, we also ask that you pull away from the parking slot before going through your items.

 


FAQs
What if I don’t have a mobile phone?
In that case, you’ll have to get our attention at the windows along the walkway near the front door to let us know you’ve arrived and show your library card.

Can I send someone else to pick up my holds?
If you plan on sending someone else to pick up your holds, please make sure they bring your card with them so we can allow them to pick up your items when they show up.

What if I forget to pick up my items?
Anything that is not picked up within your 5-day hold period will be placed back on the shelf.  Please place another hold by contacting us or by yourself online.


Call 248-887-2218 to place holds or for more information.